Returns & Exchanges

At Incase, we stand behind the quality of our products and offer a 30-day return window for items in their original, unused condition. We aim to ensure your tech protection meets your exact needs through a seamless and transparent exchange process.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

• 3.
  Pack Your Gear

  Place your items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.

• 4.
  Drop Off and Track

  Deliver your package to the nearest authorized carrier location; you will receive a confirmation email once our warehouse has processed your return.